Welcome To Pelaw Medical Practice
Coronavirus information to Patients and the Public
Your GP practice is open, and we are operating in a safe way during the pandemic.
• You should contact us if you notice a change that isn’t normal for you or if you have a symptom that you are worried about
• If you need to get in touch, we are ready to help you safely. You will be able to talk through your concerns on the phone or via a video consultation (if you need to be seen it will be in a non-COVID area/GP practice to add individual details on safety procedure)
• If needed, we can arrange tests in the safest way possible.
• If you need to see your GP or specialist, they will follow strict guidance on infection control to protect themselves and other patients. This might include wearing personal protective equipment and restricting the number of people allowed on the premises at any one time
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Call 111 now if you've been:
- • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
- • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- • to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- • in close contact with someone with confirmed coronavirus
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- • Avoid touching your eyes, nose and mouth with unwashed hands.
- • Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
- The Pelaw Medical Practice vision of the future is to continue to provide the best possible healthcare and education to meet the needs of the practice population.
- To offer a team approach to healthcare not only within our own Practice but intergrate with local Practices to ensure that the human resources and skills are available are used to the advantage of the local community.
- To continue to treat patients as individuals and be sensitive to their needs without and prejudice.
- To continue to offer secondary care services within the Practice and hopefully negotiate with the Gateshead Clinical Commissioning Group (CCG) to extend the range of procedures provided.
- To look at the best ways of obtaining community feedback and involvement in the planning and development of primary care, in conjunction with the CCG.
- Ultimately to be a general practice that the patients feel comfortable to visit and feel safe in the knowledge they will be offered a good primary care service.
"The doctors are always very thorough and inclusive, giving you a full picture of illness and possible treatment"
"I have to say I made the right decision as I have found them to be very patient centered and extremely thorough."
"The standard of care is far higher than I have received elsewhere, my only regret is I wish I had changed years ago"
We Are Passionate
We only employ staff who are passionate about your care and everyone at Pelaw Medical Centre aims to go the extra mile.
We Have Intuition
We always want to do what is best for you. We feel that communication is key and always listen to what you have to say.
Practices are currently under enormous pressure but through hard work, innovation and dedication we’ll thrive.